Plain answers
Know what is available, configurable, and contractual.
These answers separate the public product model from clinic-specific setup, provider charges, security terms, and clinical responsibility.
What kind of clinic is RegenFlow built for?
RegenFlow is built for independent, clinician-led, multidisciplinary, and multi-location outpatient practices with recurring scheduling, documentation, billing, and follow-up work. It is not an inpatient hospital EHR or emergency-department system.
Is RegenFlow only for regenerative medicine?
No. Regenerative medicine is one supported specialty configuration. The core clinic operating system is designed for a broader outpatient market, including allied health, mental health, medical aesthetics, sports medicine, integrative care, and multi-disciplinary practices.
Does AI make clinical decisions?
No. AI can prepare drafts, organize source context, and surface work. A clinician remains responsible for review, approval, sign-off, and every clinical decision.
How does data residency and HIPAA-related contracting work?
Security terms are confirmed in writing before activation. The deployment package records the hosting region, data location, subprocessors, retention, access controls, and whether a BAA or regional privacy schedule is included. RegenFlow currently makes no public claim that every plan includes a BAA, Canadian or U.S. residency, or a SOC 2 attestation; compare the current security package with your clinic’s requirements. Review the security checklist.
What does onboarding include?
The Launch Sprint is $997 one-time and includes setup plus the first month of Booking Recovery Assist. Advanced configuration, data migration, third-party connections, custom security, specialty pathways, and multi-site rollouts are scoped separately before work begins.
Can I cancel?
Base plans are offered month-to-month with 30 days’ notice. Final tax, provider, implementation, and contract terms are confirmed in the order form.
A working session, not a generic deck
Bring one broken workflow.
In 30 minutes, map how RegenFlow would handle the work before, during, and after a patient visit in your clinic.